Carpal tunnel syndrome is the bane of the office worker and if an employee gets it from repetitive motion work in front of the computer, the employer can end up with a costly workers’ comp claim on its hands, particularly if doctors call for surgery to remedy the injury.
That’s why it’s important that companies focus on prevention by making small changes to how their employees work in jobs that involve repetitive motions, like working on a computer, a cash register, a restaurant and in many manual labor and manufacturing occupations.
Carpal tunnel syndrome is triggered when the nerve that runs from your forearm to your wrist gets pinched at the wrist. This muscle controls a few of the small muscles in the hand and fingers as well as all sensations, and it is a common workplace injury that is caused by repetitive motions, particularly among people who are frequently using a keyboard and mouse.
Here’s a look at this all-too-common affliction and how you can help your employees avoid it.
Symptoms
There are several symptoms that usually occur when an employee has carpal tunnel. The first is a frequent burning, itching or tingling feeling in the palm of your hand. Often people say their fingers feel swollen when there is no visible swelling.
Signs of carpal tunnel syndrome often occur at night and can wake the sufferer up with the need to shake out their wrists as if they have fallen asleep. Another common symptom is decreased strength in your hands that may make it difficult to get a tight grip on something or to pick up tiny objects with your fingers.
Prevention
Train all of your employees who spend long hours behind a desk or typing on a computer in the following preventive measures for carpal tunnel:
Provide chairs with sturdy back support that promote sitting up straight and prevent workers from slouching.
Good posture is key. Employees should adjust the height of their chairs so that their arms and wrist are level. Do not bend your wrist all the way up or down when using a keyboard. A relaxed middle position with the wrists parallel to the floor is best. Keep your keyboard at elbow height or slightly lower.
Replace old keyboards and other desk tools with ergonomically designed ones. For example, alternative geometry keyboards (Microsoft Natural Keyboard, Apple Adjustable Keyboard) allow the user to adjust and modify hand positions, as well as adjust key tension. Most have a split or slanted keyboard that places the wrists at an angle.
Employees should make sure that their computer mouse is comfortable to use and doesn’t strain their wrist.
Provide wrist rests, which fit under most keyboards and can help keep the wrists and fingers in a comfortable position.
Helping sufferers
You should caution your susceptible staff that curing carpal tunnel syndrome is a lengthy and painful process and many cases require surgery that can be performed on an outpatient basis. If they develop the condition on the job, it may be considered a workers’ compensation insurance claim and could involve medication and, in serious cases, surgery.
After surgery, the employee will need to wear a brace and not use their hand(s) for a significant period of time. And rehabilitation may also be in order to ensure their hand(s) heal properly.
If you are starting to see dollar signs reading this, you are right. The process will cost your company time, lost productivity and money. If the claim includes surgery, it could affect your workers’ comp experience as well and possibly result in a rate increase.